FAQ

Yes. Information about this can be found on our School Subscription page hscstudylab.com.au/teachers/school-subscription.

The 2024 discounted school subscription rates are as follows:

• Student subscribing to one (1) course: $42
• Student subscribing to two (2) courses: $67
• Student subscribing to three (3) courses: $85

The cost for a student subscribing to more than three courses is $25 per course.

If you are interested in getting a HSC Study Lab subscription for your students, please send us an email at info@hscstudylab.com.au.

Alternatively, login to your account and fill out your student details on the School Subscription page.

The 2024 teacher subscription pricing is as follows:

Without school student subscription

• Teacher subscription (with dashboard): $15 per teacher

With school student subscription

• Teacher subscription (with dashboard): $5 per teacher

To sign up, fill out the form on our Teachers page https://hscstudylab.com.au/teachers.

All teacher subscriptions will expire on 31 December 2024 to align with student subscriptions.

Please go to the Subjects page and add your desired subjects to the cart. You will notice that the price will automatically decrease to $0 as you have been set up as a teacher. Follow the checkout process to obtain your course(s).

In the teacher dashboard you will be able to create your own classes where you can track your students' progress through the HSC Study Lab courses, view their average quiz scores as well as check when they have last logged into their course. The student data can be exported as CSV and PDF file types.

All teachers have access to the dashboard. You can find it by hovering over your username and clicking “Dashboard” from the drop down link.

All the subscriptions provide access to the same lesson content, however they differ in price. All individual (purchases directly through our website), teacher and school subscriptions will expire on 31 December to be aligned with the school calendar year.

The teacher subscription provides teachers with access to all the courses as well as the teacher dashboard. Find out more about our teacher subscriptions here.

The school subscription allows schools to purchase bulk subscription for their students at a discounted rate. Find out more about our school subscriptions here.

Yes, teachers will be able to renew their subscriptions before it expires. Simply click "Enrol now" under the subject(s) you wish to subscribe to, navigate to the Shopping Cart stage and click the "Renew my subscription" button.

To access your courses, sign into your account, hover your mouse over the 'Subjects' tab and click on 'My subjects'. This will show you the subjects you have signed up to.

If you have forgotten your password, you can reset it by clicking the “Lost your password?” link on the login page (https://hscstudylab.com.au/my-account). Alternatively, you can contact us and we can manually change it for you.

If you know your password, you can change it by logging into your account, going to your account https://hscstudylab.com.au/my-account and changing your password there.

Usernames cannot be changed, however to change other details, login to your account, go to your account https://hscstudylab.com.au/my-account and change your details.

Yes, we offer a free 14 day trial. The trial provides access to the first module of all courses and the associated interactive activities and practice questions. Sign up for the trial here.

We are happy to provide you with a full refund if you contact us within 7 days of your purchase. You can find more information about our refund policy here refund policy.

We offer 3-month and 6-month subscriptions. Payments are to be made upfront. More details can be found on our pricing page.

You can post your question in the discussion forum found at the bottom of each lesson. Another student may answer your question, and the forums are also monitored and moderated by the HSC Study Lab team. Alternatively you can ask your teacher as they would love to help you out.

• Year 11 and 12 Biology
• Year 11 and 12 Business Studies
• Year 11 and 12 Chemistry
• Year 12 English
• Year 11 and 12 Physics

To sign up for the courses, head over to our Subjects page https://hscstudylab.com.au/course-list.

Details about our pricing can be found on our Pricing page.

The content is covered online through comprehensive video lessons and animations, games and simulators based on the lessons, and hundreds of practice questions at every stage. Please note that we do not provide any face-to-face sessions.

The NSW syllabus only.

HSC Study Lab is accessible through all modern browsers; IE (9 and above), Firefox, Chrome - no plugins or downloads are required.

Videos and quizzes will play on all mobile devices. Interactive activities (games and simulators) have a minimum screen requirement of 1080px.

Please send us an email to info@hscstudylab.com.au, along with a description of the error and screenshots if possible, so that we can send this information through to our course developers to investigate.

For information on our technical specifications, head over to this page https://hscstudylab.com.au/technical-specifications.

At any one time, only 2 devices can be logged into the same account.