Topic 2 | Business management
Sub topic 1: Nature of management
Lesson 1 | Features of effective management
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Features of effective management
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Identify the qualities of managers who have exhibited high personal and ethical standards
Lesson 2 | Skills of management
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Identify the qualities of managers who have exhibited high personal and ethical standards
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Skills of management
– interpersonal, communication, strategic thinking, vision, problem-solving, decision-making, flexibility, adaptability to change, reconciling the conflicting interests of stakeholders
Lesson 3 | Achieving business goals
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Achieving business goals
– profits, market share, growth, share price, social, environmental
– achieving a mix of the above goals
– staff involvement – innovation, motivation, mentoring, training
