Topic 4 | Human resources
Sub topic 4: Strategies in human resource management
Lesson 1 | Leadership style, job design, recruitment and training
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leadership style
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job design – general or specific tasks
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recruitment – internal or external, general or specific skills
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training and development – current or future skills
Lesson 2 | Performance management, rewards, global and workplace disputes
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performance management – developmental or administrative
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rewards – monetary and non-monetary, individual or group, performance pay
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global – costs, skills, supply
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workplace disputes
– resolution – negotiation, mediation, grievance procedures, involvement of courts and tribunals
